Hotjar Integration

Important

Introduction

This guide will tell you how to enable Hotjar recordings of your different experience variations or personalizations. If you are interested in enabling Hotjar heatmaps or polls please read the following Guide.

Enable Integration

To integrate with Hotjar's recordings tool, you just need to enable the Hotjar integration in your Experience Summary screen (under Settings section): 

See Convert tags in Hotjar Recordings

After the integration is enabled, every recording in your Hotjar account will be tagged like: "Convert: AAA - BBB" where:

  • AAA - the name of the experiment limited to the first 20 characters or the Experiment's ID as found in your Convert account, depending whether you have data anonymization enabled or not;
  • BBB - the name of the variation limited to the first 20 characters or the Variation's ID as found in your Convert account, depending whether you have data anonymization enabled or not;

Inside your Hotjar account, you can filter the recordings based on a certain Experiment - Variation pair in order to analyze visitors' behavior while seeing the respective variation:

Troubleshoot

You can enable Convert Chrome Debugger and see if this integration is enabled. A new line will be added like this:

 

 

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